10 reasons why you need a Coaching Management System
Coaching Focus developed mye-coach when we realised our blue-chip clients lacked an end-to-end system to manage their coaching provision across their organisation.
Today mye-coach; our coaching management system has become a proven state-of-the-art platform used by large organisations and with thousands of users. But we are always asked, “why do we need a coaching management system?”. In truth, every organisation is different (see point 6!) so there is no simple answer. That’s why we thought we’d hone this down to our top ten reasons to implement a coaching management system in your organisation.
You are probably an HR or learning and development professional, and at the sharp end of managing coaching. This page will make perfect reading for you.
So here we go…
1) Overcoming inefficiencies in time, cost and outcomes
Managing coaching across a large organisation can be time consuming, especially when you want to implement complex coaching provisions. Often the systems and processes for managing coaching are inadequate, and that means they are costly in terms of your time and resources.
Does your to do list look like this?
- Identifying who needs coaching or mentoring.
- Matching internal and external coaches.
- Checking their availability – as well as suitability.
- Scheduling times for the sessions.
- Agreeing learning and performance goals with the coach.
- Encouraging the coachees’ buy-in!
- Managing coaching budgets and means of payment to external coaches.
… and that is just the basics.
Naturally, this absorbs a lot of your time, but it is also hard to oversee what is happening when the process lacks visibility. Time pressure can lead to ad hoc decisions around suitability of people and coaches, as well as the focus on desired outcomes.
Mye-coach makes planning and managing the coaching easy for you but also simple and intuitive for everyone. The system encourages users to register, engage, contract and manage their coaching to completion and with a wealth of communication and feedback tools, as well as reporting, you can measure the outcomes and ROI too.
4) Managing the quality of your coaching
One-to-one coaching is about relationships. Mye-coach is an enabler when it comes to relationship building – and once coaches and coachees are familiar with the system, they’re engaged by it. The system facilitates the creation of coaching relationships by matching the coachee with a suitable coach. This can work in two ways:
- self-serve, where coachees use the system to search, find and match with a coach themselves.
- structured matching, where you have a greater level of control and input.
In fact, the monitoring tools even allow you to override a self-serve selection if you feel the relationship is not appropriate.
Once matched, mye-coach automatically sets up a coaching programme, and the task of scheduling meetings, and sharing notes and resources becomes simple for all users. More than 150 built-in resources are available to coaches and mentors, but also to the coachees for self-coaching or on-demand learning.
Crucially you will have an oversight of all of the coaching activity from start to end (and beyond) which enables you to:
- monitor the progress of each coaching programme.
- ensure coaching programmes achieve the agreed objectives.
- achieve a positive ROI for the organisation and the coachee.
- deliver immediate value and sustainable growth.
inform coaching best practice across your organisation.
6) Customise the coaching management system to your internal needs
We’ve mentioned above that mye-coach can align to your internal coaching processes and ways of working.
Since mye-coach sits in the cloud, you can also connect with it in flexible ways. So it could be integrated with your internal network or connected securely to your external systems.
We can brand and tailor it to align to your brand look and feel, so that it looks like one of your internal resources, as well as following your internal processes. Or it can look like an external resource if you prefer.
A dedicated Client Relationship Manager will train your key users and provide initial and ongoing support and guidance. Your users will also have access to online user guides, videos and our friendly and helpful UK-based support team, so we act like an extension of your IT support function.
9. Positive return on investment
No software should be adopted if it cannot contribute a positive ROI to the organisation. With mye-coach you have measuring tools to help you evaluate this and dovetail reports with your targets and objectives.
You can also customise and automate questionnaires for fast, effective analysis of the ROI of the coaching and mentoring activity.
You’ll have access to comprehensive reporting, so you can monitor various aspects of the coaching process – such as system activity, engagement, response times, and user and coach feedback.
Mye-coach also gives you financial control. You can:
- manage budgets
- standardise the fees charged by external coaches or mentors
- and enforce managerial approval of purchase orders.
10. Integrated coaching support
It goes without saying that we can provide external coaching support, executive coaching, team coaching and coaching skills development, as well as consultancy around coaching processes to support the implementation of mye-coach.
We’re far from just software developers!
Curious to see how it works?
If you’d like to know more, or to arrange a demo, contact us using the button below or give us a call on 01884 266005.